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Privacy

Privacy

PRIVACY POLICY

 

VELOCITY CHESS is committed to protecting your privacy and safety rights while purchasing and using our services.


What This Privacy Policy Covers

 

  • This policy covers how VELOCITY CHESS treats personal information that VELOCITY CHESS collects and receives, including information related to any services available on our Facebook page. Personal information is defined as information about you that is personally identifiable, such as your name, mailing address, email address, or other contact information, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that VELOCITY CHESS does not own or control or to people that VELOCITY CHESS does not employ or manage.
  • This policy does not apply to non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any lawful purpose.
  • Certain information about your activity on VELOCITY CHESS is not itself Personal Information (for example, information about your game play preferences), but may be linked to your account information. For example, the following information ("Player Information") is publicly displayed on our website and, provided it doesn't identify you personally, shall not be considered personal information:
    • your username or alias;
    • your skill rating;
    • your top players ranking (if any) and your VELOCITY CHESS points balance;
    • your scores in games and tournaments;
    • your gaming preferences or your personal motto;
    • summary of your gaming activity, including when you joined, the number of games that you have played;
    • winnings from games and tournaments; and
    • any personal information you chose to disclose in a chat window or discussion forums on the sites.


Information Collection and Use

 

  • You can generally visit our Website without revealing any personal information about yourself.
  • VELOCITY CHESS collects personal information when you register on VELOCITY CHESS’s website and become a “Player,” when you register for other programs or services with VELOCITY CHESS, when you subscribe to or use VELOCITY CHESS’s services (including but not limited to social media applications, e-mail notifications and/or newsletters), when you complete contact forms and surveys, and when you interact with the Site (for example, information about your games, player rating information and player game statistics), and when you enter VELOCITY CHESS promotions, tournaments, discounts or special offer codes.
  • If you register for a “vPro” account with VELOCITY CHESS, VELOCITY CHESS collects additional personal information from you necessary to charge the monthly subscription fee to your bank account, PayPal account or credit card. This information includes, but may not be limited to, your bank account number, your bank’s ABA routing number, your credit card number, date of expiration and security code, and your PayPal account number, login information and password.
  • When you register we ask for information such as your name, alternate email address, zip code, and contact information. Once you register with VELOCITY CHESS and use our services, you are not anonymous to us.
  • VELOCITY CHESS members may also disclose information about themselves when they use features on our website, such as user forums, the "Invite Your Friends" feature, or when they contact our customer service department. We collect the names and e-mail addresses of the member's friends when the member uses the "Invite Your Friends" feature on our website.
  • VELOCITY CHESS collects information about your transactions with us and with some of our business partners and affiliates, including information about your use of the services that we offer and information relating to any purchases you make of our goods or services.
  • VELOCITY CHESS also collects information that you provide to us in chat messages (including messages in game, public and private conversations on our website), and any other information that you choose to send to us.
  • VELOCITY CHESS may automatically receive and record information on our server logs from your browser, including your IP address, geographical location, browser type, referral source, length of visit, the page you request and number of page views.
  • VELOCITY CHESS may include footage of gameplay in promotional materials such as trailers which may be displayed on our website, or on websites run by other parties including those of our marketing partners. For example, we may display "play of the week", "highlight reel" or similar content. This content may also include the use of Player Information (as defined above).
  • VELOCITY CHESS uses information for the following general purposes: to customize our website, advertising and content, to fulfill your requests for products and services, to improve our services and customer relations, to contact you, and to conduct research.
  • You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently US $20.00).

 

Minors

  • Persons under the age of 13 may not register independently for VELOCITY CHESS. For services offered on our website, on our Facebook page, via Skype or e-mail, we ask that minors have a parent or guardian create a VELOCITY CHESS account that will serve as a family account. For e-mail only plans, we ask that a parent or guardian serve as billing contact for the account.
  • VELOCITY CHESS will not contact persons under the age of 13 for marketing purposes without a parent’s permission.
  • VELOCITY CHESS does not ask persons under the age of 13 for more personal information, as a condition of participation, than is reasonably necessary to use a given product or service under the family account.

 

Information Sharing and Disclosure

  • VELOCITY CHESS does not sell, rent, or share personal information about you with other people or nonaffiliated companies except to provide services that you have requested, when we have your permission, and under the following circumstances:
    • We provide the information to trusted partners and affiliates who work on behalf of or with VELOCITY CHESS. These companies may use your personal information to help VELOCITY CHESS communicate with you about offers from VELOCITY CHESS and our marketing partners and affiliates. However, these companies do not have any independent right to share this information;
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or to defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of VELOCITY CHESS’s Terms and Conditions of Use, or as otherwise required by law;
    • We may also use your personal information to: administer the website; improve your browsing experience by personalizing the website; enable your use of the services available on the website; send to you goods purchased via the website, and supply to you services purchased via the website; send statements and invoices to you, and collect payments from you; send you general commercial communications; send you e-mail notifications; send you to marketing communications relating to our business which we think may be of interest to you by e-mail or similar technology (you can inform us at any time if you no longer require marketing communications); provide third parties with statistical information about our users and user habits (this information will not be used to identify any individual user); and deal with inquiries and complaints made by or about you relating to your use of the website.
    • VELOCITY CHESS may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria.
    • VELOCITY CHESS will not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
    • Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Personal information that you submit for publication on the website will be published on the Internet and may be available, via the Internet, around the world.
    • We will transfer information about you to our successors and assigns if VELOCITY CHESS is acquired by or merged with another company, or if VELOCITY CHESS sells all or substantially all of its assets to another company, or if a controlling interest in VELOCITY CHESS is transferred or sold to another company. In this event, VELOCITY CHESS will notify you before more information about you is transferred and becomes subject to a different privacy policy.
    • All our website financial transactions are handled through our payment services provider, PayPal. You should only provide your personal information to PayPal after reviewing the PayPal privacy policy (available at www.paypal.com). We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website.
    • You are able to register to use our Web services using Facebook. When registering using Facebook, you are able to select what information you will share with us. You can update these settings any time in your Facebook profile. By using Facebook, you are allowing VELOCITY CHESS to access your Facebook account information for the purpose of completing your registration as a Player on VELOCITY CHESS, and you are agreeing to the Facebook Privacy Policy, http://www.facebook.com/about/privacy, regarding your use of VELOCITY CHESS via Facebook.

 

Cookies

A cookie consists of information sent by a Web server to a Web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the Web server to identify and track the Web browser.

  • VELOCITY CHESS may set and access cookies on your computer.
  • VELOCITY CHESS uses both “session” cookies and “persistent” cookies on our website. We use the session cookies to keep track of you while you navigate the website. We use the persistent cookies to enable our website to recognize you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiration date.
  • VELOCITY CHESS uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.
  • VELOCITY CHESS may let other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to VELOCITY CHESS’s cookies.

 

Your Ability to Edit and Delete Your Account Information

  • You can edit your VELOCITY CHESS account information at any time.
  • You can unsubscribe from e-mail messages about VELOCITY CHESS by updating your subscriber preferences. Note that sometimes we may need to send you notifications by e-mail whether you have selected to receive e-mail messages from us or not.
  • When you log in to VELOCITY CHESS, you can use the settings options on your profile to manage the information you make visible to other users of the service.
  • You can also manage notifications received on Facebook either within VELOCITY CHESS or through your privacy settings on Facebook.
  • We reserve the right to send you certain communications relating to VELOCITY CHESS, such as service announcements, administrative messages and newsletters, that are considered part of your VELOCITY CHESS account, without offering you the opportunity to opt-out of receiving them.
  • You can choose to have VELOCITY CHESS delete your record after account cancellation. Some information may remain archived in our system records after your account has been deleted.

 

Confidentiality and Security

  • We limit access to personal information about you to employees, officers, agents, suppliers or subcontractors who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic and procedural safeguards to protect personal information about you.
  • Your VELOCITY CHESS account information is password-protected, but you are responsible for keeping your password and user details confidential.
  • In certain areas VELOCITY CHESS uses industry-standard SSL-encryption to protect sensitive data transmissions.
  • VELOCITY CHESS encourages our clients to use SSH and SCP (secure Telnet and FTP) programs in order to better safeguard customer data.
  • All chat messages are not encrypted and could possibly be intercepted by a third party over the Internet. You are strongly cautioned not to share sensitive personal information on VELOCITY CHESS. We do not actively monitor all chat messages, but these will be captured and brought to our attention if a user reports you or another chat participant reports that you are abusing our services.
  • Data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

 

Changes to this Privacy Policy

  • VELOCITY CHESS may update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice to our Website home page and to our Facebook page, or by sending a notice to the primary e-mail address specified in your VELOCITY CHESS account.

 

For California Users

  • The California Civil Code requires a business with whom a California resident has an established business relationship to disclose to such residents, upon their request: (1) the types of personal information the business shares with third parties for the third party’s marketing purposes, and (2) the identities of the third parties with whom the business has shared this information during the immediately preceding calendar year.
  • If you are a California resident, and would like to make such a request, please submit your request via email to privacy@velocitychess.com.

 

Questions and Suggestions

If you have questions or suggestions, please contact us at support@velocitychess.com.

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